At Shumbhasurpramadh Fabric Private Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
When you interact with our website, we may collect the following data:
- Personal Information:
Name, email address, phone number, shipping/billing address. - Payment Information:
Credit/debit card details, UPI, net banking, or other payment information. (Note: We do not store any payment data. All transactions are processed through secure, third-party payment gateways.) - Order Details:
Products purchased, quantities, delivery preferences, etc. - Technical Information:
IP address, browser type, device information, and cookies to improve your experience.
2. How We Use Your Information
We use the information we collect for:
- Processing and fulfilling your orders
- Communicating order status and delivery updates
- Sending promotional offers, if you opt-in
- Responding to your queries and customer support requests
- Improving our website functionality and product offerings
- Ensuring website security and fraud prevention
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
However, we may share your data with:
- Trusted logistics partners for order delivery
- Payment gateway providers for secure transactions
- IT & marketing service providers to manage our platform
- Government agencies or law enforcement if required by law
4. Data Security
We implement industry-standard security measures:
- Secure Socket Layer (SSL) encryption
- Regular website scans and server security protocols
- Limited access to customer data internally
5. Cookies & Tracking
Our website uses cookies to enhance user experience:
- Remembering login sessions
- Tracking site usage for analytics
- Showing relevant product suggestions
You can disable cookies from your browser settings, though it may affect website performance.
6. Your Rights
As a user, you have the right to:
- Request access to your data
- Correct or update your personal information
- Delete your data (subject to transaction history obligations)
- Opt-out of marketing communications at any time
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a new “Last Updated” date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, you may contact us at:
Email: shumbhasurpramadhfabric@gmail.com
Phone: 7689-840961